The Hardware Implementation of our CVCA Proptia VMS is now complete. The system is installed and functional at all five of our gates, with new signage to be installed shortly.
If you own a home or reside within our community you should have received a "Welcome to Proptia" email invitation that contains your Username and temporary Password. If you have not, please check you SPAM folder or TRASH bin, also check that your email address as listed on Valley Connections is current. If you still cannot find the email, please send a note stating such to our Safety & Security Committee using the Feedback Form on Valley Connections, and I will have a new registration email resent to your email address as listed on Valley Connections.
Please register your Proptia account as soon as possible to avoid losing the invitation. The following informational and training videos provide you with information on how to register your account and relevant information on the system. We have even created a Frequently Asked Question sheet and posted it on Valley Connections, in the right hand menu, under "Proptia Visitor Management".
Please note that the Proptia Visitor Management System does not replace our existing RFID gate access system. It is a Visitor Management System that will enable Valley property owners and residents the ability to directly manage gate access for their family members, guests and service providers (collectively called “Visitors”).
We are currently in the Transition Period, where our Security Staff will work with both the old and new systems to provide all CVCA members the time to learn how to utilize Proptia - (it's really quite easy). With the end of the Transition Period, scheduled for April 7th, you will no longer email or call our Security Gate House to pre-authorize your visitors, as you will accomplish this thru the Proptia VMS website portal or mobile app.
As we progress with our Proptia VMS Implementation we would ask all Valley residents to remain flexible during the transition period and provide constructive feedback so that we may improve and adjust appropriately. Thank you to those residents who have done so already. Your comments and ideas have been valuable as we look towards system improvements.
Please direct any questions or feedback to our Safety and Security Committee using the
Committee Feedback Form on our Valley Connections website Home Page.
Kind regards,
CVCA Safety & Security Committee
